Softworld Australia (“Softworld,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (the “Website”) and our services. By accessing or using the Website, you consent to the collection and processing of your personal information as described in this Privacy Policy.

1. Information We Collect:
(a) Personal Information: When you interact with the Website or use our services, we may collect personal information that you provide voluntarily, such as your name, email address, phone number, and any other information you choose to provide.
(b) Usage Data: We may collect non-personal information about your interactions with the Website, including IP address, browser type, referring/exit pages, and other usage details.

2. How We Use Your Information:
(a) To Provide and Improve Our Services: We may use the information we collect to deliver the services you request, personalize your experience, and improve the overall functionality and performance of our Website and services.
(b) To Communicate with You: We may use your contact information to respond to your inquiries, provide updates, and send you relevant information about our services.
(c) To Protect Our Rights: We may use your information to detect and prevent fraudulent activities, enforce our terms and conditions, and protect our rights, property, and safety.

3. Information Sharing and Disclosure:
We may share your personal information with trusted third-party service providers who assist us in operating our Website, delivering our services, and conducting our business. We may also share your information when required by law, to comply with legal obligations, or to protect our rights, property, and safety.

4. Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no security measures can guarantee absolute protection.

5. Third-Party Websites:
The Website may contain links to third-party websites or services that are not owned or controlled by Softworld. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your experience, analyze website usage, and provide targeted advertisements. You can adjust your browser settings to refuse cookies, but please note that certain features of the Website may not function properly.

7. Your Rights and Choices:
You have the right to access, update, and delete your personal information. You can also opt-out of receiving marketing communications from us by following the instructions provided in such communications.

8. Children’s Privacy:
The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.

9. Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. We will post the revised Privacy Policy on the Website with the “Last Updated” date. Your continued use of the Website following the changes constitutes your acceptance of the updated Privacy Policy.

10. Retention of Personal Information:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to retain your information, we will securely dispose of it in accordance with our data retention policies.

11. Consent to Transfer Information:
By accessing or using the Website and providing your personal information, you consent to the transfer, processing, and storage of your information outside of Australia as described in this Privacy Policy.

12. Changes to Your Personal Information:
To ensure that the personal information we hold about you is accurate and up to date, please inform us of any changes or updates. You may contact us at [email protected] to request access, correction, or deletion of your personal information.

13. Complaints:
If you have any concerns or complaints regarding our handling of your personal information, please contact us at support@softworld.com.au We will investigate and address your concerns promptly and in accordance with applicable privacy laws.

Softworld Australia is committed to protecting your privacy and maintaining the confidentiality and security of your personal information. By using our Website and services, you acknowledge and agree to the terms of this Privacy Policy. If you have any questions or require further information, please do not hesitate to contact us.

Last updated: [23 May 2025]