Billing & Invoicing Application

Optimize your billing processes, ensure compliance, and accelerate payments so that you can focus on your mission.

Softworld’s Billing & Invoicing Application is designed specifically for organisations that need accurate, accessible, and NDIS-compliant financial processing. Whether you're billing for therapy sessions, support services, products, or programs, our platform simplifies the process from end to end. Built with service providers and social impact organisations in mind, it’s intuitive, secure, and scalable to your growth.

Problem Statement

Many organisations struggle with manual billing systems, disjointed processes, and compliance risks—especially in regulated environments like the NDIS. Delays, errors, and missed claims can hurt cash flow, reduce trust, and take time away from delivering real impact. Generic invoicing tools often lack the customisation needed for complex service types, funding models, and participant tracking.

Solutions

Our solution automates invoicing based on service logs, schedules, and participant plans—supporting NDIS line items, bulk claims, and multi-party billing (e.g., participants, plan managers, agencies). Key features include auto-generation of invoices, integration with accounting systems (Xero, MYOB, D365), real-time reporting, digital signatures, and audit trails. It's also mobile-friendly and accessible for on-the-go teams.

Benefits

Enjoy faster payments, fewer errors, and less admin—so your team can stay focused on care and community outcomes. With compliance built-in, you reduce audit risks and ensure every invoice aligns with service delivery and participant plans. Softworld’s billing platform gives you the confidence and control to operate more efficiently and sustainably.